Are you an organized, detail-oriented, and proactive individual who thrives in a fast-paced private estate environment? A prominent family is seeking a trusted Family Executive Assistant/Chief of Staff to oversee the day-to-day housekeeping operations, ensure the seamless running of multiple properties, and assist with a variety of administrative and personal support tasks. This is an exciting, long-term opportunity to become a valued member of a professional and respectful household team.
-
Develop and maintain a detailed cleaning manual and schedules (daily, weekly, monthly) for all properties.
-
Oversee, train, and support housekeeping staff to ensure all areas are cleaned and maintained to high standards.
-
Conduct regular quality control checks of cleaning tasks and address issues promptly.
-
Manage household inventory, including cleaning supplies, food storage, pantry items, and household essentials; place orders and give timely reminders to restock when needed.
-
Ensure linens, laundry, and dry cleaning are cared for properly, including quality control, stain checks, ironing, steaming, and repairs as needed.
-
Provide daily light housekeeping when required (kitchen, master bath, closets, drawers, making beds, etc.).
-
Ensure outdoor structures (doors, fences, gates, windows, sidewalks, etc.) are clean and maintained, coordinating with staff or vendors when needed.
-
Step in to perform housekeeping or other tasks when other staff are unavailable or additional support is needed.
-
Organize and execute deep cleaning projects and seasonal household refreshes.
-
Assist with packing and unpacking the family for travel.
-
Coordinate with household staff to manage maintenance, repairs, vendors, and contractor visits.
-
Maintain detailed household records: cleaning tasks, inventory, staff schedules, and project timelines.
-
Manage staff scheduling, including coordinating vacation days and ensuring coverage.
-
Assist with family scheduling and calendar management for business, personal, and medical appointments.
-
Oversee travel logistics, including flights, hotel bookings, car services, and vehicle maintenance.
-
Handle errands, deliveries, returns, shipping, and printing labels as needed.
-
Assist with personal projects and requests, such as:
-
Arranging flower deliveries and gifts for family and friends.
-
Coordinating special events at the home.
-
Working with chefs for special dinners and gatherings.
-
Support the preparation of properties for holidays, events, and guests.
-
Minimum 3+ years of experience in a supervisory housekeeping or estate management role (private estate experience required).
-
Strong leadership, organizational, and time management skills.
-
High attention to detail with a commitment to cleanliness and hospitality.
-
Excellent communication skills and ability to manage relationships with staff and vendors.
-
Proficiency in basic computer skills (Google Calendar, email, spreadsheets etc.).
-
Flexibility and willingness to adapt to evolving priorities.
-
Must be comfortable with pet care and working around dogs.
-
Ability to travel occasionally and adjust hours when needed.