We are seeking a refined, discreet, and highly adaptable Family Assistant to support the daily operations of a private household in Greenwich, CT. This role is ideal for someone who thrives on being helpful, enjoys variety in their day, and brings a high level of emotional intelligence to everything they do.
Success here requires a grounded, humble presence—someone who doesn’t take feedback personally, is comfortable pivoting in real time, and understands that preferences and priorities can shift with little notice. If you excel at being the calm in the chaos and take pride in quietly making everything run smoothly, you may be exactly who we’re looking for.
You should be a resourceful person who can connect the dots, seek answers independently, and problem-solve creatively without needing continuous direction.
Responsibilities Include:
- Meeting regularly with the lady of the house to review updates, priorities, and changing schedules
- Providing daily project updates and punch lists to the Chief of Staff
- Managing personal matters and acting as a discreet liaison on behalf of the principals
- Handling calendars, communications, follow-ups, and last-minute changes
- Coordinating detailed travel (domestic and international, commercial and private), including booking drivers and researching 5-star accommodations
- Running errands (post office, etc.), managing returns, and making restaurant or event reservations
- Assisting with tech (Apple products, streaming services, zoom, etc.)
- Supporting household events with table setting, light prep, and guest hospitality
- Providing light outdoor help—like sweeping a patio or bringing in packages
- Acting as a point of contact for medical providers, maintaining medical records and scheduling follow-ups
- Attending medical appointments to take notes and track care plans (when appropriate)
- Supporting the Chief of Staff as directed
You Might Be the Right Fit If You:
- Have 5+ years supporting a high-net-worth or high-profile household
- Live within 30 minutes of Greenwich, CT
- Have excellent communication skills, highly organized, a service-first mindset and are deeply reliable
- Are receptive to feedback, and not attached to “your way” of doing things
- Remain composed, even when the day’s priorities shift unexpectedly
- Take pride in being resourceful and self-directed—you seek answers, troubleshoot independently, and use sound judgment to get things done
- Work with a sense of ownership, yet understand your role is to support the principal’s vision
- Are tech-savvy, detail-oriented, and discreet
- No job is too big or too small
Schedule & Flexibility:
Monday–Friday with core hours days could be longer depending on daily schedule, very minimal weekend or overnight coverage needed based on the family’s travel plans. Flexibility and availability are essential.