Private family office seeking a full-time Systems Support Specialist to deliver proactive, solutions-oriented tech support for a fast-paced and tight-knit team. The ideal candidate brings a calm, resourceful, and a customer service-oriented approach to troubleshooting and resolving technical issues. A sharp eye for detail, sound judgment, and a high level of discretion are key to success in this role.
As a vital member of our collaborative and high-performing team, you will help ensure the smooth and reliable operation of IT systems that support essential daily operations. We are looking for a candidate with at least 3 years of experience in IT support (systems administration, senior helpdesk, executive support, or similar) who thrives in dynamic environments. A genuine passion for helping others and improving the end-user experience is essential.
Skills important for success in this role are:
- Outstanding interpersonal and customer service abilities
- A detail-driven mindset and strong problem-solving skills
- Experience with VPNs, remote access tools, MDM platforms, Active Directory, Group Policies, and networking tools
- Strong organizational skills and the ability to manage multiple technical requests
- Familiarity with Google Workspace, Microsoft 365, and other commonly used tools
- A flexible, "can do, will do" attitude
Why work with us?
- Competitive salary and performance-based bonus program
- 100% employer paid medical, dental, and vision insurance for employees and their families
- 401(k) + match
- Generous vacation and personal time off
- Training and development opportunities
- Programs and activities to encourage a balanced lifestyle