- Salary: $100,000 - $140,000 gross p.a. (DOE)
- Location: Palm Beach County FL, USA
- Start Date: Immediate
- Contract: Permanent | Live-out
The Chace People team is seeking an experienced and professional Senior Butler to oversee and manage a dynamic team of 10 staff, comprising housekeepers, service hosts, and housemen, within a prominent ultra-high-net-worth estate, in South Florida.
Job Overview:
In this newly created position, the Senior Butler will take on a pivotal service-oriented role, acting as the direct point of contact for the Principals, guests and household staff. Reporting to the Estate Manager you will be responsible for ensuring a seamless, high-standard experience across multiple properties, supervising all aspects of housekeeping, front-of-house and F&B service. A client-facing role, this position demands exceptional discretion, leadership skills, and the ability to uphold the highest standards of excellence in every interaction.
Key Responsibilities:
- Lead and manage a team of 10 staff, including housekeepers, hosts and housemen.
- Oversee and coordinate service operations across multiple properties, ensuring excellence at all times.
- Serve as the primary point of contact for principals and their guests, maintaining a professional and approachable demeanour.
- Implement and maintain formal service standards, ensuring a seamless and high-quality experience for all stakeholders.
- Conduct regular staff training and development to uphold 5-star service levels.
- Collaborate with external service providers, contractors, and vendors as necessary.
- Coordinate logistics and schedules for staff to optimize team efficiency.
- Drive between properties to oversee operations and service delivery; candidates must have their own vehicle and a valid driver’s license.
Requirements:
- Extensive experience in five-star hotel butler service, luxury hospitality, or private household roles.
- Proven background working within ultra-high-net-worth (UHNW) environments.
- Formal butler training from a recognized institution, with strong knowledge of etiquette and protocol.
- Demonstrated leadership capabilities to manage and develop a high-performing team.
- A polished and professional demeanour with excellent client-facing skills.
- Flexibility and adaptability to meet the dynamic requirements of the role.
- A valid driver’s license and reliable vehicle for transportation between properties.
- Exceptional organizational skills and attention to detail.
- Ability to maintain discretion and confidentiality at all times.
This position offers the opportunity to work in a highly professional and service-focused environment, with the chance to contribute to a world-class household, overseeing service across multiple properties in Palm Beach County. A comprehensive benefits package, including medical coverage, holiday entitlement, and sick pay, will be offered to the successful candidate.