A prominent, multi-generational family is seeking a professional assistant and house manager to serve as the "Chief of Staff" in their private residence. The primary responsibilities of this position include managing all domestic staff across various properties, overseeing property management, supervising construction and renovation projects, handling all vendor and contract communications, maintaining household inventories, updating manuals, planning events, managing the family calendar, and arranging travel.
RESPONSIBILITIES:
- Oversee daily operations of all residences, ensuring all tasks are completed efficiently and effectively.
- Develop and implement household procedures and standards.
- Ensure the home is maintained to a high standard of cleanliness and order.
- Supervise household staff, including housekeepers, house managers, carpenters, chefs, drivers, and other domestic employees.
- Create and manage staff schedules to ensure coverage and efficiency.
- Plan and coordinate events, gatherings, and special occasions within the home. Arrange for catering, decorations, and entertainment as needed and remain onsite for execution.
- Oversee purchasing and inventory of household supplies and groceries across several properties.
- Maintain an efficient inventory and management system of items in storage. Conduct regular audits of storage areas to ensure accurate inventory levels. Manage removal of items in storage.
- Liaise with vendors and contractors for home maintenance, repairs, and renovations.
- Coordinate vendor management supervision while at properties.
- Assist the principal with personal tasks, such as managing travel arrangements, and running errands.
- Maintain a secure and confidential environment for the principals and their family. Handle sensitive information with discretion and professionalism.
- Liaise with Family Office on all functions and maintain open lines of communication and a productive working relationship for the family’s benefit.
- Implement and establish a new task management platform and provide training to staff on its use.
QUALIFICATIONS:
- Bachelor’s degree in business administration, Hospitality Management, or a related field preferred.
- Minimum of 15 years of experience in a similar role within a private residence or luxury hospitality.
- Proven experience in managing household staff, operations and understanding construction.
- Excellent organizational and multitasking abilities.
- Strong leadership and interpersonal skills.
- Discretion and the ability to handle confidential information.
- Superior communication skills, both written and verbal.
- High level of integrity and professionalism.
- Attention to detail and a commitment to excellence.
- Flexibility and adaptability to changing needs and priorities, with the ability to effectively determine and prioritize tasks.
- A proactive and resourceful approach to problem-solving.
REQUIREMENTS:
- Must live within an easy commute to Cape Cod.
- Dedicated nearby office space provided, but this is a hands-on role on-site, not a remote role.
- Comfortable to travel to other properties throughout Massachusetts and beyond.
- Tech savvy to use smart phone and email as well as household management/task software.
- The ideal candidate is looking for a long-term role with a multi-generational family.
SALARY AND BENEFITS:
- Competitive Salary, commensurate with experience.
- Annual bonus.
- Full benefits package including health, dental and vision insurance as well as retirement plan with employer match.
- Paid vacation and sick time.
We kindly request that you apply for this position ONLY if you meet the basic requirements stated in the job description.
Once you've submitted your application, our team will review it. If your experience closely aligns with the client's needs, we will be in touch. Please refrain from contacting us separately to express your interest in the role. We're a small and busy team; unfortunately, we can't reply to everyone who contacts us.
Thank you for understanding!
The DM Estate Staffing Team
DM Estate Staffing is a domestic staffing firm based in Silicon Valley, California. We place highly skilled Private Service Professionals with private clients and family offices. While our roots are in Silicon Valley, our reach is nationwide, encompassing key markets such as Aspen, Austin, Los Angeles, Miami, New York City, Palm Beach, Silicon Valley, and Washington, DC.
You may know us as Domestic | Match and Private Chef | Match. After 12 years of expansion, we’ve evolved into the top choice for domestic staffing services. As our journey has unfolded, we’ve expanded beyond the constraints of our original brand, spreading our reach to encompass a broad spectrum of roles within the private estate and family office sectors.
What Makes Us Unique
Drawing upon over 70 years of collective expertise in private service, luxury hospitality, and yachting, DM Estate Staffing’s team boasts a deep understanding of the intimate relationship between private employers and their household staff. Our team’s personal experience in these roles fuels our continued passion and commitment to our recruitment efforts today. We approach our work with zeal and are dedicated to ensuring that clients and candidates alike discover the ideal match.
Please visit our Job Board to see our current openings!