A busy UHNW family are looking for a full time House Manager/ Personal Assistant to look after their personal affairs and multi-property management/ oversight. This role will predominantly work for the lady of the house, but as both principals are busy in their full-time jobs this individual should be able to handle work autonomously.
This role requires an individual with some experience in this field, with an ability to both work with inherited systems and create processes. They should be happy to work on a variety of different tasks, taking a generalist approach and have excellent problem solving and organizational skills. Ideal candidates will be excellent with people, have a bright disposition, and be keen to contribute to the team, with the aim to create smooth running of the principals’ lives and properties.
Job Title: Personal Assistant/ House Manager
Location: Chicago
2nd Locations: Lake house in Michigan, Miami (condominium), Snowmass CO, other smaller homes in Chicago
Travel: Potentially required, ideally flexible to provide 3 days travel per month
Hours: Core hours, Monday – Friday 45 hours, but flexibility to respond outside of hours required
Salary: From $130,000 up but DOE
Benefits: TBD, potential to provide housing
The Staff: 1 Nanny/ Family Assistant, Housekeeper, Property manager at other locations
Interview Process: Multi interview with family and potential other team members
Duties
- Handling personal matters as necessary, including, but not limited to:
- Running daily personal errands
- Managing inboxes and mail
- Managing personal/family agenda/ calendars
- Booking dining reservations and personal appointments
- Assisting with arrangement of personal trips
- Managing home events, birthday parties, dinners, fundraisers etc.
- Assisting with the children – only 1 child left in the home (16/17 yrs old), potentially housesitting with him if parents are ever traveling, assisting with some driving if needed (rare)
- Assisting with the pets (3 dogs), vets, grooming, walks if needed
- Projects and research as needed
- Paying bills
- Maintain family records, keeping and documenting detailed notes of preferences
- Ensuring all assets are well insured and maintained (homes, luxury good, cars etc)
- Handing household management
- Ensuring home is well maintained through walkthroughs, liaising with vendors for repairs, and pre-emptive maintenance
- Sourcing, negotiating, liaising with all third parties, new and current
- Oversight of all renovations/ repairs/ maintenance etc.
- Ensuring all homes have household manuals and SOPs which align perfectly with the principals’ needs
- Liaising with household staff and assisting them as needed
- Liaising with household staff at secondary properties and ensuring the homes are well organized and on track.
- Setting up homes for arrival – travelling to the homes if needed
Requirements
- Legally able to work within the United States
- A clean valid Driver’s License, with own car to travel to and from work
- Proven work experience as a Personal Assistant
- MS Office and English proficiency, Spanish speaking is a plus but not required (to liaise with household staff)
- Happy to undergo a criminal background check
- Excellent verbal and written communications skills
- Discretion and confidentiality
- Excellent references required from both current and previous employers
Preferred Qualities
- Outstanding organizational, problem-solving, and time management skills
- Ability to multitask and prioritize daily workload
- Fun personality, friendly and positive with low ego
- Unflappable, calm under pressure; confident and able to hit the ground running
- Happy to perform tasks in the manner the Principal prefers – not ‘stuck in own ways’
- Accepting of feedback, able to correct mistakes quickly
- High EQ when working with household staff and
- An understanding of old school Mid-Western values of hard work and striving for excellence