Our client with residences in New York City, satellite home in Bel Air, and an executive office in Century City, is seeking a seasoned hospitality professional to step into a newly created leadership role. This is an exceptional opportunity for a luxury hotel executive (GM or similar) to transition into a private service environment while applying their five-star sensibilities across multiple properties.
Responsibilities:
- Oversee the daily operations and long-term planning of a high-end private estate, ensuring all services are executed to 5-star standards.
- Transition and apply luxury hotel management principles to a private, residential environment with discretion, elegance, and efficiency.
- Manage household and grounds staff, vendors, and contractors, providing clear direction, leadership, and performance oversight.
- Coordinate and supervise all aspects of the estate including property maintenance, housekeeping, culinary services, transportation, events, and guest accommodations.
- Develop and maintain detailed operating procedures, schedules, and service standards customized to the principal's preferences.
- Serve as the primary point of contact for the principal and their guests, ensuring confidentiality and superior service at all times.
- Proactively identify and implement service improvements, creating a seamless and elevated lifestyle experience within the estate.
- Manage estate budgets, inventory, and procurement with an eye for detail and cost efficiency.
Qualifications:
- Proven executive-level experience as a Hotel General Manager, preferably at 4- or 5-star international properties.
- Strong ability to transfer hospitality expertise into the private service sector, with an emphasis on discretion, organization, and white-glove service.
- Exceptional leadership and team management skills, including the ability to train, mentor, and retain high-performing estate staff.
- Deep understanding of luxury service protocols, personalized guest (or principal) care, and operational excellence.
- Highly organized with a meticulous eye for detail, maintenance standards, and logistics.
- Calm, polished, and unflappable demeanor with a professional, can-do attitude.
- Adept at handling confidential matters and working with high-net-worth individuals and VIPs.
- Strong financial acumen with experience managing budgets, contracts, and large-scale estate or hotel operations.
Compensation:
- Starting at $200,000
- Full benefits package
- Discretionary bonus potential
If you're ready to bring your luxury hospitality expertise into a private setting where excellence is the standard, we’d love to meet you.
Our Story:
Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates as well as we know our clients, so we can make lasting, long-term placements.
Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.