Our Client is seeking a full-time, experienced HANDS-ON Executive Housekeeper to oversee their 4,000 sq. ft. single-level Gramercy Park apartment and a 6,000 sq. ft. multi-level home in Dutchess County. This role will also provide personal support to the family when they are in residence. This individual must be able to work unsupervised and in a collaborative team environment with the other traveling household staff. This role requires a service-oriented, self-motivated, trustworthy individual who takes the initiative when tending to spaces. This position will report directly to the Estate Concierge. First and foremost, the Executive Housekeeper should keep the residences immaculate and ready for use at a moment's notice. This involves hands-on personal support, cleaning, and skillful vendor management when onsite. Attention to detail is critical as the house must be kept to the highest standard possible. Candidates possessing a calm, mindful, pleasant, and empathetic presence are key for this family.
When the Principals are in residence, the Executive Housekeeper will provide personal support to the family and their guests and coordinate with the Florida (primary residence) team as their local on-the-ground resource. Responsibilities include housekeeping and laundry duties, lunchtime table setting/clearing, and vendor management. While the position is live-out, some hotel overnights may be required in bad weather, as the homes are 90 miles apart. Ideally, this candidate will reside in the New York or CT area so that daily travel to either New York City or Upstate NY property is possible. The family is open to collaborating on the weekly schedule for consecutive days in both locations.
This is a hands on role, as the housekeeper will be the sole housekeeper of both residences. Duties will include: cleaning, tidying, inspection, organizing, laundry, reporting, handling outdoor furniture, working with vendors, properly caring for expensive china and paintings, etc.
QUALIFICATIONS:
Education & Experience
? A high school diploma or GED certificate and at least five years of experience providing residential housekeeping or household assistance for Ultra-High-Net-Worth Families.
? Experience working within a high-service, action-oriented private household environment with high accountability levels. Adept in private service environments.
? Excellent working knowledge of cleaning appliances, tools, and cleaning products.
? Meticulous with refined attention to detail.
? Experience maintaining a private employer's confidentiality, safety, security, and privacy.
? Must have their own reliable transportation.
? Highly professional with excellent communication skills, project management software like Asana is a plus.
? English fluency is mandatory.
? Must have experience with high-end furnishings, fine art, and collectibles. Should fully understand how to properly care for all items in the home.
Personal Qualities & Character Sketch
? Warm, polished, intuitive, calm, respectful, and collaborative by nature.
? Discreet and confidential, low social media presence.
? A superb attitude and work ethic, as well as exceptional time management and organizational skills.
? Enjoys young children.
? Honest, trustworthy, reliable, well-presented, energetic, positive, and punctual.
? Efficient, service-oriented, and low ego. Works well under pressure, is not easily frazzled, and appreciates receiving constructive feedback.
? Is observant and attentive to the Principal's preferences and intuitive at replicating the qualities they enjoy.
? Has a can-do attitude, no task being too great or too small, and genuinely enjoys providing personal service.
? Ability to accommodate a non-traditional work schedule and remain flexible to meet the family's needs.
? Capable of easily juggling multiple tasks while remaining calm and attentive to detail and accuracy. Finds deep satisfaction in completing items on an ever-changing to-do list.
? Ability to anticipate next steps by thinking creatively, solving problems, and taking a broad perspective to make the Principal's lives easier. Takes ownership of work, thinks strategically, and is resourceful.
ADDITIONAL INFORMATION
? Work location: This full-time role supports two properties that are 90 miles apart.
? This is a live-off position. (Hotel room in Upstate NY can be provided when
necessary due to the commute during weather) Danbury, CT is halfway between
each property.
? Compensation: Highly competitive DOE, $100-150k/ annually.
? Work hours are generally Mon-Fri 8:00 am – 4:00 pm when the family is in residence, but
must be flexible.
? Smoke and drug-free work environment.