Senior Manager, Client Services and Lifestyle Team
Detroit, MI | $170,000–$190,000 + Bonus + Benefits
A boutique investment firm headquartered in Detroit, MI is seeking a Senior Manager, Client Services and Lifestyle Team to lead and elevate a newly created team dedicated to delivering white-glove, end-to-end lifestyle management for the firm’s managing director, partners, senior executives, and their families.
This is not your traditional executive support role. We are looking for a refined, culturally fluent, and highly resourceful leader with a deep understanding of the expectations and nuances of serving top tier executives. From private shopping experiences on Madison Avenue, last-minute luxury travel arrangements, to securing reservations at Michelin-starred restaurants in NYC, Detroit, or D.C.—you instinctively know what excellence looks like and how to deliver it.
You’ve walked the floors of Bergdorf Goodman with a client, called in favors to get front-row at a sold-out show, arranged curated experiences at the Master’s, and have a trusted network of concierges, art advisors, and elite service providers. You think globally, implement with efficiency, and take great pride in anticipating needs before they’re even voiced.
What You’ll Do:
- Build, lead, and inspire a high-performing lifestyle services team
- Deliver 360° luxury lifestyle support—from private travel, bespoke gifting, curated events, to day-to-day logistics
- Cultivate a best-in-class experience marked by discretion, precision, and personalized service
- Establish best practices, SOPs, and systems to manage requests and track execution
- Curate and maintain a digital “black book” of elite vendors, service partners, and high-touch experiences
- Train and mentor, your team to ensure they embody the highest level of service culture
Who You Are:
- An experienced leader with a concierge, hospitality, luxury brand, or private office background
- A natural coach and mentor
- Intuitively understand the lifestyle and expectations of elite clients and the ultra-high net worth world
- Well-traveled, impeccably polished, and discreet with an eye for detail and refinement
- A strong communicator and natural problem solver who thrives in a dynamic, high-stakes environment
- Able to manage multiple moving parts with grace, even when plans change on a dime
- Bachelor’s degree preferred, but deep industry expertise and connections speak louder than diplomas
Schedule & Culture:
- Primarily Monday–Friday, standard business hours with flexibility for occasional after-hours or weekend requests
- Based in Detroit, with occasional travel or remote coordination across NYC, Washington, D.C., and beyond
Compensation & Perks:
- Competitive salary: $170,000–$190,000 based on experience
- Annual discretionary bonus
- Full benefits package including health, dental, vision, and retirement plans
- An opportunity to shape a legacy-level service team in a growing and dynamic private firm
- Relocation allowance for the right candidate
To Apply:
Please apply at www.mahlermatch.com for consideration; if already on our job board, click Apply Now. Qualified applicants will be contacted.
Our Story:
Mahler Private Staffing works with America’s leading families to find experienced private domestic staffing professionals for their homes and family offices. We take a personalized approach and work to get to know our candidates, as well as we know our clients, so we can make lasting, long-term placements.
Due to the overwhelming number of applicants, we regret that we are unable to provide individual responses. Rest assured that selected candidates will be personally contacted for further consideration. We would like to emphasize that there are no fees associated with the application process for applicants.