Manager of Estate & Operations, Family Office

| AZ, United States

Posted Date 5/03/2023



Elevation Capital is a group of internationally impactful companies spanning consumer packaged goods, hospitality, technology, real estate, non-profit, and venture funding. Run by a highly entrepreneurial self-made founder, and a team of highly capable executives across business units, the business operates globally with interests in US, Canada, Europe, and the Caribbean. With wholly owned companies in a range of growth stages and an ever-expanding investment portfolio, this group jointly serves a global vision to create an evolved world where humanity serves our highest purpose. 


Our mission is to create and deploy capital for a better world. 


To learn more, please visit:


The Estate Manager is primarily responsible for the day-to-day management of a 10,000 square foot, fully staffed, high-tech home within a private community in Arizona. This opportunity includes total oversight of short-term tasks and long-term projects relating to the residence. The Estate Manager also manages the 1 staff member who services the residence each day. Additionally, the Estate Manager has supervisory responsibilities over all independent contractors who assist regularly on-property. To ensure the standards of the estate are met, the Estate Manager must be adaptable, resourceful, and take a hands-on or “pitch-in” approach. Responsible for maintaining all Household Standards and Household Procedures and developing manuals so the home runs seamlessly, the Estate Manager functions in a manner that protects the family’s investment, and ensures that the residence, security, landscaping, systems and related assets are properly maintained in excellent working condition. 


  • Minimum 5 years related experience working in a similar residence for an ultra-high net worth family.
  • Valid Driver’s License with clean driving record.
  • Technology savvy with proficiency in Mac, PC,, Hue lights, HVAC & Lutron Lighting Systems.
  • Ability to maintain the utmost discretion and confidentiality.
  • Observant to the needs of the residence, family and guests and ability to anticipate their needs.
  • Flexibility in scheduling with willingness to accommodate principals’ needs on occasional weekends/evenings.
  • Highly organized, detail oriented, proactive, excellent time management, efficient and service focused
  • Sense of humor and positive attitude.
  • Strong organizational ability to present projects, budgets, lists, bids and quotes to family office through use of technology.
  • Professional presentation of self and great personality.
  • Ability to handle residence and domestic staff with ease and calm demeanor.
  • Demonstrates reasoned judgment and discipline, reserving decision making until all information is received.
  • Demonstrated concern that one be perceived as responsible, reliable, and trustworthy.
  • Understands the sensitivity of access to confidential information and acts appropriately to maintain its confidentiality; releases confidential information only as necessary.
  • Interest, skill, and success in getting groups to work together cooperatively; recognizes and encourages the behaviors that contribute to teamwork.
  • Shares information, advice and suggestions to help others to be more successful; provides effective coaching
  • Develops, maintain, and strengthens collaborative relationships inside and outside the organization
  • Ability to work independently with minimal supervision; identifies what needs to be done and doing it before being asked to or required by the situation
  • Listens actively and expresses self clearly in conversations and interactions with others; expresses self clearly in business writing to effectively reach the audience.
  • Prioritizes projects to meet required deadlines. Carefully manages several projects at once, focusing on the desired end result of one’s work.
  • Ensures that work is complete and carefully reviews the accuracy of information in their work.
  • Open to different and new ways of doing things; willing to modify one’s preferred way of doing things.



  • Primary point of contact for 10,000 square foot residence within a private community in Arizona.
  • Daily walk through of home to ensure all systems are functioning properly.
  • Ensure household staff’s daily checklists are completed and submitted to the Director of Operations.
  • Serve as residence gatekeeper and oversee security operations.
  • Greet principals of family and guests for each visit and provide appropriate hospitality. 
  • Proactively prepare the residence prior to guests’ arrival and procure all requested amenities.
  • Perform evaluation annually with each employee to ensure all tasks, workload and quality of work is monitored.
  • Coordinate staff schedules to ensure adequate coverage at all times based on needs. 
  • Manage timekeeping system for staff and assist with basic Human Resources functions for domestic staff.
  • Assist domestic staff with projects when necessary; creating a collaborative/team environment.
  • Responsible for the care & preservation of art, antiques, fine furnishings and other collections.
  • Review, negotiate, and approve invoices for utilities and services provided by vendors on location.
  • Maintain accurate financial records, create residence budget and log contractor services performed for accuracy.
  • Create and maintain household/operational manuals. 
  • Set priorities for tasks on a daily, weekly, monthly, quarterly and annual basis.
  • Maintain file systems including those for household operations, warranty manuals, household equipment, invitations, entertainment logs, etc.
  • Oversee and manage various contractors to ensure the property is neatly and properly maintained. Landscape contractors, exterior lighting, pool maintenance, irrigation systems, AV/IT systems maintenance, security systems, pest control, HVAC and plumbing.
  • Test appliances & home systems weekly. Verify security and integrity of property. Such testing and troubleshooting will include home theater and AV/IT components through the residence and other structures on all property.
  • Assist with event production for various social and private events (e.g., planning and preparation, working with local hotels for accommodations, coordinating amenities, ensuring flawless execution day of event, etc.)



  • Directly manages 1 House Manager.
  • Create, Develop and Manage residence and asset budgets.
  • Multiple additional external vendor relationships as needed to support residence and physical assets.
Job Type
Job Categories
Estate Manager | Executive Assistant | Family Assistant | House Manager
We offer a competitive base salary with an additional lucrative profit share program. A generous options package will also be provided in this role so that you participate in short-, medium- and long-term liquidity events in our organisation. Full medical benefits will be provided along with paid vacation and an additional week off between Christmas and New Year’s.
Housing Type
Live-in or On-site | Live-out

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