Butler/Houseman

COMPANY: Private Residence
LOCATION: Palm Beach (85%) Southampton (10%) NYC (5%, very seldom)
POSITION: Butler/” Houseman”
TENTATIVE SCHEDULE: Principals in Residence: 1pm – 9:30pm, Thursday – Monday;

Principals Out of Residence: Monday - Friday 8am - 4:30pm. 

Seeking a polished individual to work in private family home conducting service and daily execution of household Standard Operating Procedures and Interior Maintenance.

Responsibilities:

• The Butlers position is responsible for, but not limited to:
• Serving meals – both formal & informal
• Plated & French table service
• Ensuring that the service areas are cleaned and organized to the highest standard, service ware is handled delicately, and all items put away properly
• Running errands as needed or assisting with directed provisioning
• Plant/flower care and maintenance according to house standards
• Daily watering of exterior planters, sweeping off terrace areas, wiping down exterior furniture and skimming pool 
• Ability to work alongside other interior staff assisting with heavier tasks
• Assisting House Manager with organization projects and Housekeeping Projects
• Upkeep and Inventory of Fine China and all Service Items
• Upkeep of Wine Cellar and Alcohol Inventory
• Silver care and maintenance
• Conducting Daily Graces at their designated times of the day (adhering to checklists)
• Conducting Daily “turndown” duties especially for Master Suite (adhering to checklist) 
• Kitchen clean up after meals - assisting chef with any kitchen closing duties, loading dishwashers, helping with cookware clean-up, emptying trash & washing floors etc.
• Phone answering and proper message relaying

• Small Animal Care
  • Assisting with management of one King Charles spaniel including: feeding, brushing and daily walking schedule
  • Ensuring puppy is bathed once per week, teeth are brushed, and medication is given
  • Vet – appointments as needed

Requirements:

• At least 2+ years in a formal private home
• Must be poised, polished and maintain excellent verbal communication skills with the Principals, Housekeeping staff, House Management, Chef, and Guests coming to the property
• Must be a team player and possess a calm demeanor at all times
• Attention to detail and willingness to handle household/service responsibilities no matter how small
• Ability to follow checklists, daily Graces & household protocols is a must
• Ability to adhere to the Service Manual and carry out tasks as they are documented
• Must be willing to submit to a background check, drug testing and sign a confidentiality agreement
• Legal to work in the United States with a clean driving record

Key Success Factors:

• Professional, capable, self-confident, self-starting
• Strong communication skills -  both verbal and written
• Able to maintain composure in high performance environment
• Highly proactive and resourceful, able to solve problems with minimal oversight
• High level of discretion, loyalty, and integrity
• Ability to adjust to and accommodate changing circumstances
• Highly organized, excellent eye for detail and willingness to handle household/service responsibilities no matter how small.
• Willingness to follow checklists, daily graces & household protocols