This position is onsite at one of our Los Angeles locations. Relocation expenses are not provided. Please complete the job application found here: APPLY HERE!

Who We Are

Our every action is a love letter to the world. Our Mission is to BOOST people to be their best selves so we can improve the world together. Sound ambitious? We believe we can achieve it if we work together because no one can succeed alone — which is why we need you! Are you ready?

Who You Are

The Legal & Compliance Operations Manager will provide direct support to the Legal & Compliance team while also managing projects and the day-to-day operations of the department. The Legal & Compliance Operations Manager is a proactive, organized, and results-driven professional. You are skilled at managing cross-functional teams, coordinating complex projects, and analyzing data to deliver measurable results. You thrive in a dynamic environment, balancing strategic oversight with hands-on project participation.

You excel at simplifying complexity, are a strong communicator, and build trust with stakeholders. You’re adaptable, solution-oriented, and eager to contribute to meaningful initiatives that drive innovation and positive change.

You’re an energetic, passionate self starter who wants to make a difference in the world. You’re good at pivoting; remaining fast and flexible while sometimes wearing multiple hats (or even the entire wardrobe). You thrive under pressure and are driven by results. You’re accountable and responsible to yourself and those around you, and able to check your ego at the door.

You’re a problem solver and critical thinker with a solution and action oriented mindset. You’re able to take instruction and feedback as well as give it with stellar verbal and written communication skills. And, most importantly, you’re ready to invest and grow within our company. We always have plenty of opportunities — you are your only limit!

What You'll Do:

Legal & Compliance Operations Management (50%+): 

• Oversee the implementation of the Legal & Compliance initiatives, ensuring alignment with organizational goals and stakeholder needs.
• Collaborate with internal teams to design and execute high-impact projects that deliver measurable outcomes aligned with Principals' vision and needs.
• Foster a collaborative and proactive culture across departments, promoting the Principals’ values and priorities.
• Monitor program performance using data-driven approaches, generating actionable insights to improve outcomes.
• Act as a primary liaison between internal teams, partners, and vendors to ensure seamless communication and alignment.
• Build and nurture relationships with key partners, understanding their goals and tailoring initiatives to meet mutual objectives.
• Develop and present actionable recommendations for operational improvements, leveraging insights gained from project involvement and stakeholder feedback.
• Manage operational processes to streamline workflows and improve efficiency across programs and projects. 
• Assist in budget management, forecasting, process enhancement activities and resource allocation to optimize the impact of initiatives. 
• Actively participate in strategic operational projects to identify inefficiencies, recommend solutions, and improve workflows.
• Champion department goals and initiatives that align with the Principal's vision and needs, by effectively communicating priorities and advocating for resources or support when needed.
• Facilitate the smooth execution of projects by aligning stakeholders, troubleshooting issues, and providing operational expertise.
• Oversee daily Legal & Compliance operations to maintain accuracy and compliance with policies.
• Perform regular audits on projects and platforms to ensure deliverables are progressing, blockers are being routinely removed, procedures are being followed, and platforms are being maintained.
• Provide administrative support as needed, including scheduling meetings and preparing meeting agendas, taking detailed and clear meeting notes, and identifying action items  — less than 50% of your time.

Business Processes

• Oversee the implementation of all File Management, Database Management, Knowledge Management and Project Management processes to enhance operational productivity for the Department.
• Serve as the primary liaison between the department and the Business Process group, ensuring alignment with organizational standards and protocols.
• Monitor and enforce adherence to established business processes, identifying gaps or deviations and implementing corrective measures.
• Conduct regular audits and reviews of department workflows to ensure compliance with business process requirements.
• Provide guidance and training to the department team on the correct use of business processes, tools, and systems.
• Facilitate the rollout of new processes to the Department and Organization.
• Prepare and deliver insights and recommendations to the Business Process group on best practices for the Department.

Process Improvement

• Analyze existing workflows, identify bottlenecks, and propose continuous improvement solutions to increase efficiency for the Department and present to the Business Process team.
• Collaborate with the Business Process group to identify opportunities for process optimization within the department.
• Develop and implement operational strategies to improve department-specific performance and outcomes.

Change Management

• Determine strategies to facilitate adoption of new processes. 
• Act as a resource for department team members to resolve questions or issues related to business processes.

Egnyte Folder Management

• Act as Folder Owner for all folders owned by the Department - provides oversight and review of maintenance tasks. 
• Responsible for reviewing location and naming conventions of files created by the Department members in shared project folders.

Other projects or duties as assigned

What You'll Bring:

• Bachelor’s degree in Business Administration or a related field.
• 3+ years of experience coordinating projects and supporting impact initiatives
• Proficiency in data analysis, impact measurement, and reporting tools.
• Ability to conduct research and provide actionable insights.
• Familiarity with impact measurement frameworks and philanthropic best practices.
• Experience working with or within a UHNWI family office or similar high-net-worth entity preferred.

• Proven experience in operations, cross-functional project management, or organizational improvement, delivering measurable results.
• Tech-savvy attitude with a thirst for learning new things; Proficiency in G-Suite, project management software, Slack.
• Experience managing multiple complex workflows at once).
• Excellent verbal and written communication skills, with an open and ego-less communication style.
• A compassionate, positive, patient, solutions-oriented attitude and service oriented mindset.
• Excellent judgment, critical thinking, and decision making skills, with the ability to thrive under pressure and solve problems as they arise.
• Exemplary organizational skills and multitasking abilities, with superior ability to identify and follow up on action items and tasks.
• Excellent prioritization of assignments and effective time management, with the ability to manage multiple projects and deadlines with efficiency.
• Ability to pivot quickly with frequently changing priorities, remaining fast and flexible at all times.
• Proactive self starter with superior attention to detail.
• An understanding of professional and client services with strong interpersonal skills and an approachable and professional demeanor.
• A discreet and stellar level of professionalism and confidentiality while handling and responding to principals’ and leads needs and requests in a timely manner.
• The ability to be a team player who's also able to work independently.
• While most projects will be managed on-site, some projects may require the ability to travel as needed.

Physical Requirements/Work Environment:

• Prolonged periods of sitting or standing and working on a computer for 8+ hours/day.

Work Authorization/Security Clearance Requirements:

• N/A

EEO Statement:

This is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics. 

**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.**

We can’t wait to meet you. Bye for now!