Estate Manager (Hamptons, NYC, and other locations)
Full Job Description available to qualified applicants
An experienced Estate Manager (EM) is sought to oversee a private family’s portfolio of residences, including properties in Hamptons, NYC, and other locations. This hands-on role will initially be based in Hamptons, managing daily operations, staff, and vendor relations to ensure exceptional service and privacy standards across all properties. Reporting directly to the principals, the EM will lead a team that includes additional staffers, housekeepers at all locations, and future hires.
Key Responsibilities: The EM will manage property operations and maintenance, establish preventative protocols, and handle vendor and supplier relationships. They will oversee ongoing renovations and projects, ensuring effective communication with all stakeholders to align with the Principals' goals. The role includes managing property calendars, safety and security protocols, and emergency procedures. Additional responsibilities include overseeing inventory, vehicle maintenance, and move management for the Principals' assets and collections.
Hospitality & Staff Management: The EM will ensure high service standards by supervising staff, developing SOPs, and managing the onboarding and training processes. They will coordinate staff schedules, anticipate the Principals' needs, and provide hands-on support across locations, including preparing properties for visits and events.
Qualifications & Requirements: Candidates should have at least 7 years of estate management experience, preferably in high-end private residences. They should also have solid project management skills, excellent communication skills, and a high level of discretion. The role requires flexibility regarding travel, weekend availability, and relocation considerations. A bachelor’s degree, a valid driver’s license, and U.S. work authorization are required, and COVID-19 vaccinations are preferred.