Job description

POSITION SUMMARY:

This Full-Time on-site position requires excellent management, direction, focus and leadership to ensure the property is maintainedand operated per the Association's objectives. Community Association Managers must be certified and licensed by the State of Floridafor Community Association Management (CAM).

Responsibilities include working closely with the association’s Board of Directors to manage and operate the community, facilitatesolutions to problems, and manage and support staff and owners. Strong management skills, accounting/bookkeeping knowledge,customer service, and supervisory skills are required. The manager needs a solid working knowledge of customer service principlesand practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, and related documents. A working knowledge of real estate transactions is essential, but no license is required.

 POSITION REQUIREMENTS

• Maintain current knowledge of state regulatory agency statutes and with an emphasis on Condominium and Coop rules and regulations.
• Have a complete understanding of Fair Housing laws, OSHA guidelines and standards, and building codes and ordinances.
• Proficient computer skills: Windows 11 or higher, Microsoft Office including Word, Excel and Familiar with accounting programs.
• Must possess a strong managerial Five (5) years of experience as an on-site manager managing the propertyand building operations, managing staff and servicing owners.

RESPONSIBILITIES:

• Supervise the association's staff.
• Interview and train new employees.
• Understand business objectives to ensure optimal association performance.
• Perform financial analysis with the ability to reach and understand financial reporting.
• Maintain positive working relationships with owners, vendors and contractors.
• Prepare budgets, attend board meetings and direct all phases of association operations.
• Perform monthly variance and executive summary reporting.
• Direct bookkeeping functions and credit account for receipts and debits.
• Conduct regular community inspections to ensure accurate accountability of the association's condition and provide recommendations.
• Complete budget preparation, attend board meetings and oversight of all phases of association operations.
• Conduct daily community walks and monthly site Perform monthly variance and executive summary reporting.

Financial:

• Review and distribute monthly financials to the board.
• Review and handle delinquent issues before they become problems.
• Issue clear and accurate monthly statements with all charges clearly detailed.
• Review vendor contracts and performance to achieve quality at the lowest available cost.
• Ensure bank account balances are reconciled and correct.
• Work with the treasurer and board to streamline and simplify systems.
• Oversee all account receivables and payables.

Office Management:

Manage office staff to be thorough and complete and prepare them to succeed by:

• Clear direction and feedback through frequent meetings.
• On the job training.
• Professionalizing appearance and interaction.
• Clear job descriptions.
• Clear expectations and regular performance evaluation and feedback.

Duties

• Analyze problems and develop alternative solutions, and make recommendations to the Board of Directors.
• Develop and maintain an effective ongoing resident relation plan, implement initiatives, and maintain an operatingenvironment to achieve a satisfactory level of resident services as measured by formal and informal feedback and surveys.
• Perform financial analysis with the ability to reach and understand financial reporting. Manage monthly accountingreports and distribution of operational statements to the Board of Monitors ageing reports, timely legal action, and minimises delinquencies.
• Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the community's goals.
• Manage Owner relationships to ensure a high level of service, including timely and complete resolution of owner concerns,coordinating special services and requests and conducting formal and informal inspections.
• Communicate in a professional and composed demeanour under all circumstances and respond to phone calls andcorrespondence promptly and Maintain a professional relationship with BOD, Unit Owners and vendors.
• Train staff to behave professionally and motivate staff to work as a team, and comply with company rules, regulations and safety standards.
• Responds to questions accurately when asked and possesses good communication and composition skills.
• Create management reports which depict the actual condition of the building and the progress of specific projects and make clear and concise recommendations.
• Prepares professional presentation of reports, budgets and bids.
• Maintains and uploads meeting Stays up to date with CCR, ARC, and Violation information. Appears prepared for Board Meeting presentations.
• Monitor contracts Sends cancellation notices timely. Handles contract evaluations professionally. Completes community calendar and annual processes in a timely fashion.
• Maintain accurate records, files and communications pertinent to the Association office (cabinets and computer files). Organizes insurance files and policies.
• Perform employee evaluations and conduct weekly/daily staff meetings.
• Oversee the processes of work orders and follow up on quality of Processes architectural control applications closing them out and file accordingly.
• Monitors ageing reports, timely legal action, and targets 10% or less of
• Keeps up-to-date equipment maintenance logs.
• Monitors ageing reports, timely legal action, and targets 10% or less of assessments.
• Keeps up to date equipment maintenance programs.