Director of Global Estates (Estate COO) — Global Majordomo

ABOUT US

A privately held group of internationally impactful companies operates across consumer packaged goods, hospitality, technology, real estate, non-profit, and venture funding. Led by a highly entrepreneurial, self-made founder and supported by a team of high-performing executives, the organization has a global footprint with active interests across the United States, Canada, Europe, and the Caribbean.

With wholly owned companies in various stages of growth and an expanding investment portfolio, this enterprise is focused on building a cohesive ecosystem that drives innovation, impact, and long-term enterprise value. Its mission is to create and deploy capital for a better world enabling humanity to reach its highest potential.

WHAT YOU’LL DO

This is not a traditional estate role, it’s a front-row seat inside one of the most dynamic founder ecosystems in the world.

As Director of Global Estates (Estate COO) — Global Majordomo you are the operational heartbeat of a visionary, first-generation entrepreneur whose world moves fast across continents, categories, and time zones. Your mission: to ensure his global ecosystem of homes, people, and assets operates with precision, readiness, and grace, so he can focus fully on vision, creation, and impact. You will own and professionalize operations across a global residential and maritime portfolio from the flagship desert oasis in the US, to the oceanfront compound in the Caribbean, and a developing off-grid retreat in the pacific northwest. Each property is an architectural and experiential extension of the founder’s ethos - speed, excellence, and beauty executed at a world-class level.

At your core, you are an integrator: the connective tissue between vision and execution. You will lead a small, elite team of Site Leads, vendors, and hospitality professionals to deliver seamless living across all estates and seasons. You’ll be responsible for building the Estate Operating System (Estate OS) the digital and procedural backbone linking family, maintenance, budgets, vendors, safety, staff, and guest experience across all locations.

You’ll rotate through each site with the family and support staff four months per year in each location with structured handoffs, overlapping leadership continuity, and a single escalation line for the founder and family. You’ll design and maintain the systems that make global life flow without friction: zero missed details, zero critical failures, and zero surprises.

This role demands both luxury hospitality fluency and executive operational discipline, the poise of a five-star GM with the precision of a COO. You will anticipate needs before they’re spoken, preempt risks before they surface, and run cross-border operations with discretion, speed, and rigor. You’ll protect the founder’s peace, family, and privacy through structure, foresight, and care. Above all, you are a builder, leader, and steward, a calm, values-driven professional who finds joy in excellence, readiness, and reliability. You will not just maintain properties; you will build a legacy infrastructure, a living, breathing platform of iconic estates and experiences that reflect the ambition, discipline, and creativity of one of the most extraordinary founders of our time.

WHO YOU ARE

• Operational Commander – A disciplined operator who thrives on clarity, control, and precision. You build systems that eliminate chaos, anticipate risks, and keep complex operations running seamlessly across continents.
• Global Estate Expert – A master of elevated living environments, blending five-star hospitality with engineering-level precision. You understand how architecture, service, and logistics converge to create seamless, effortless experiences for a family and their guests. You oversee everything from maintenance, security and expansion to the coordination of designers, builders, and HOAs, ensuring every property operates flawlessly.
• Discreet Guardian – Trusted with absolute confidentiality, safety, and access. You move quietly, protect fiercely, and hold the highest bar for integrity and discretion.
• Adaptable Strategist – Moves fluidly through shifting priorities, guests, and geographies. You bring structure to change and momentum to uncertainty.
• Hands-On Leader – Leads from the front. You set standards, inspire loyalty, and step in personally when excellence or urgency demands it.
• Calm Under Pressure – The steady center in high-stakes moments—clear-eyed, composed, and unshakeable when it matters most.

RESPONSIBILITIES

• Serve as the operational commander for all founder residences — across multiple countries ensuring seamless operations across borders.
• Maintain every property in pristine, guest-ready condition that reflects the founder’s standards for excellence, precision, and beauty.
• Upgrade, monitor and insure ultra secure property and people.
• Conduct regular walkthroughs and oversee all systems HVAC, electrical, lighting, AV/IT, smart-home automation, mechanical, and security ensuring reliability and readiness.
• Lead and develop cross-border teams, setting clear standards of performance, accountability, and discretion across all locations.
• Recruit, train, and manage household and hospitality staff chefs, butlers, housekeepers, nannies, grounds, and security ensuring the right people in the right seats.
• Oversee vendor relationships, contracts, and service quality, maintaining cost discipline and world-class execution.
• Lead capital projects, renovations, and property improvements from concept through completion with on-time, on-budget delivery.
• Manage detailed operating budgets for each estate, reviewing and approving invoices, bids, and contracts with full transparency.
• Oversee safety, security, and emergency readiness across all locations, coordinating with private security, HOA, and local authorities.
• Coordinate founder and family travel between estates preparing properties pre- and post-arrival, managing logistics, provisioning, and guest experience.
• Travel in advance or alongside the family to ensure flawless execution, discretion, and continuity.
• Maintain and manage vehicles, boats, and other transport assets to the highest operational and presentation standards including jets and yachts, hire and manage captains.
• Partner with the Chief of Staff and Managing Director to align estate operations with business schedules, events, and hosting requirements.
• Safeguard and document fine art, furnishings, and collectibles, ensuring proper care, insurance, and inventory control.
• Create and maintain household manuals, SOPs, and the integrated Estate Operating System (Estate OS) to unify tasks, vendors, budgets, and reporting.
• Implement and optimize automation and smart-home systems for security, efficiency, and comfort.
• Develop and enforce child-safety SOPs across all residences and activities, creating a secure environment that balances safety, comfort, and family lifestyle needs.
• Uphold the highest standards of confidentiality, professionalism, and integrity protecting the family’s privacy, safety, and peace at all times.
• Embody our organizations brand of speed, excellence, and discretion, ensuring every detail reflects the founder’s vision and values.

WHAT YOU’LL BRING

• Extensive experience managing ultra-high-net-worth estates, luxury properties, or family office operations typically 8–15 years overseeing multi-property portfolios or five-star hospitality environments.
• Experienced leading estate and asset operations across multiple countries, ensuring seamless coordination, compliance, and continuity of standards across diverse jurisdictions.
• Skilled in managing high-security estates with advanced digital systems — including video surveillance, access control, and secure people movement protocols for principals, staff, and guests.
• Direct experience managing yacht and aircraft operations, including maintenance, refit and upgrade programs, crew coordination, and regulatory compliance across global jurisdictions.
• Proven success leading and developing teams across multiple estates and jurisdictions aligning staff, systems, and service standards to world-class precision.
• Proven mastery in estate operations, construction management, and asset preservation, leading everything from preventive maintenance and vendor systems to complex renovations and new-build capital projects.
• Strong financial and operational acumen, with disciplined management of multimillion-dollar budgets, contracts, and OPEX/CAPEX reporting.
• Advanced technology fluency adept with Mac/PC and smart-home platforms (Lutron, Crestron, Alarm.com, HVAC/BMS, access control, and digital dashboards).
• Exceptional organizational discipline and foresight anticipates needs, designs systems, and drives flawless execution under pressure.
• High emotional intelligence and professional presence polished, articulate, and able to engage confidently with principals, family, and distinguished guests.
• Absolute discretion, loyalty, and integrity trusted to operate with full access to confidential, personal, and financial domains.
• Hands-on, calm, and solutions-oriented leadership equally at ease setting executive strategy or stepping in personally to deliver excellence.
• Flexibility for global travel and variable schedules, including extended rotations between properties.
• A deep sense of pride, stewardship, and purpose representing the founder’s values.

COMPENSATION

An strong compensation package will be provided for this role, reflecting its global scope, leadership intensity, and trust. The position offers a highly competitive base salary with significant performance-based bonuses tied to operational excellence, project success, and liquidity events. Housing is provided at all estates along with all travel expense. Full medical benefits, paid time off, and rotational rest periods are included.